For complete peace of mind, combine this with our Powerchair Warranty to make sure you’re covered for mechanical and electrical breakdown.
Find out more here
Covering claims against you if you have accidentally injured someone or damaged their property.
Our Mobility Scooter Insurance includes 24hour breakdown recovery as standard to get you and your equipment back home safely.
Get your equipment repaired following an accident, theft or vandalism so you will be up and about in no time.
You'll never stop moving with the hire equipment needed to keep you independent whilst yours is being repaired.
See more of the world with ease, because you can take your own equipment with you while you travel.
Upgrade your Mobility Scooter Insurance to our Plus policy to be covered for punctures to your tyres.
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Get in contact with on of our UK based customer service advisors.
Customer service is our priority.
No. Free Mobility Scooter Insurance means exactly that, it's completely free with no obligation.
Please note however, if you have already had a free insurance policy on your product you will no longer qualify as this offer is only available once.
You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).
Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK as well as 90-days worldwide cover (terms and conditions apply).
Our Mobility Scooter Insurance Plus cover comes with all the benefits of our standard cover and the following additional benefits:
Full Breakdown Recovery - Your cover will be extended to also cover recovery in the event of a puncture of battery failure.
Puncture Repair - covers the cost of repairing a puncture to any tyre fixed to the mobility scooter.
Any Driver - covers any person driving your equipment with your permission.
Alternative Mobility Vehicle - If you have an accident whilst using your mobility scooter and at the same time suffer injury which renders the mobility scooter unsuitable, we will pay the cost of a suitable replacement.
Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.
No, unlike other insurance companies we believe in an 'all in one' encompassing policy and want you to be fully covered in the event of a claim.
Yes, to pay monthly there is a small £10 administration charge which is spread over your monthly instalments.
To make a claim, call our claims helpline on 01476 514471 or email us at claims@markbatesltd.com and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.
Although there is no mobility scooter insurance requirement legally, however several institutions highly recommend it.
The Department For Transport state "it is strongly advised that people take out insurance to cover personal safety, other people’s safety and the value of the vehicle."