For complete peace of mind, combine Mobility Scooter Insurance with our Mobility Scooter & Powerchair Warranty to make sure you’re covered for mechanical and electrical breakdown.
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Covering claims against you if you have accidentally injured someone or damaged their property with your mobility scooter.
Our Mobility Scooter Insurance includes 24hour breakdown recovery as standard to get you and your equipment back home safely.
Get your equipment repaired following an accident, theft or vandalism so you will be up and about in no time.
You'll never stop moving with the hire equipment needed to keep you independent whilst yours is being repaired.
See more of the world with ease, because you can take your own equipment with you while you travel.
Upgrade your Mobility Scooter Insurance to our Plus policy to be covered for punctures to your tyres.
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Get in contact with on of our UK based customer service advisors.
Customer service is our priority.
Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.
We put our customers at the heart of everything we do. With a 5-star Trustpilot rating, we’re committed to delivering on our promises and building long-term loyalty through service that exceeds expectations.
We foster a supportive and positive working environment where every individual is valued. By recognising strengths, understanding challenges, and investing in training and development, we help our team thrive.
We believe insurance should work better. That’s why we design innovative, accessible products with real value—always with the customer’s best interests in mind.
At Mark Bates Ltd, we understand the importance of independence and freedom that mobility scooters provide. That’s why we offer comprehensive insurance coverage specifically tailored to protect your mobility scooter and provide you with peace of mind. Our goal is to ensure that you can enjoy your mobility scooter with confidence, knowing that you’re protected against unexpected accidents, damage, and theft.
Don’t leave your mobility scooter unprotected. Safeguard your independence and peace of mind with our mobility scooter insurance. Get a quote today and let us provide you with the comprehensive coverage you deserve. Protect your freedom to move confidently with Mark Bates Ltd Mobility Scooter Insurance.
Our insurance policies go beyond the basics, offering a range of coverage options to fit your needs. From theft protection and liability coverage to breakdown assistance and more, we’ve got you covered. You can rest easy knowing that you have the right level of protection for your mobility scooter.
We believe that obtaining insurance shouldn’t be complicated. Our streamlined process makes it easy for you to get the coverage you need. Our friendly and knowledgeable team will guide you through every step, ensuring a hassle-free experience from quote to claim.
We specialise in mobility scooter insurance, which means we understand the unique needs and challenges faced by scooter users. Our team is well-versed in the intricacies of this type of insurance, ensuring that you receive the coverage that best suits your requirements.
No. Free Mobility Scooter Insurance means exactly that, it's completely free with no obligation.
Please note however, if you have already had a free insurance policy on your product you will no longer qualify as this offer is only available once.
Although there is no mobility scooter insurance requirement legally, however several institutions highly recommend it.
The Department For Transport state "it is strongly advised that people take out insurance to cover personal safety, other people’s safety and the value of the vehicle."
You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).
Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK as well as 90-days worldwide cover (terms and conditions apply).
Our Mobility Scooter Insurance Plus cover comes with all the benefits of our standard cover and the following additional benefits:
Full Breakdown Recovery - Your cover will be extended to also cover recovery in the event of a puncture of battery failure.
Puncture Repair - covers the cost of repairing a puncture to any tyre fixed to the mobility scooter.
Any Driver - covers any person driving your equipment with your permission.
Alternative Mobility Vehicle - If you have an accident whilst using your mobility scooter and at the same time suffer injury which renders the mobility scooter unsuitable, we will pay the cost of a suitable replacement.
Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.
No, unlike other insurance companies we believe in an 'all in one' encompassing policy and want you to be fully covered in the event of a claim.
Yes, to pay monthly there is a small £10 administration charge which is spread over your monthly instalments.
To make a claim, call our claims helpline on 01476 514471 or email us at claims@markbatesltd.com and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.
From a legal standpoint, there is no requirement for you to insure your mobility scooter. However, just because it is not a legal requirement, doesn’t mean you shouldn’t consider it. Mobility scooter insurance is recommended by both The Department For Transport and several user groups, including Disabled Motoring UK.
For more infromation read our blog post
Also take into account the legal and medical fees should you get into an accident will certainly be higher than you’d expect. So with that in mind, it may be worth considering. Our Insurance is affordable and comprehensive feel free to get in touch to discuss your options with us.
Simply put, yes. Mark Bates Ltd are the UK’s leading provider of Mobility Scooter insurance. Mobility scooters are one of the most popular vehicles for people with disabilities that affect their ability to move around. And taking out insurance with us is easy.
All you need to do is tell us what you’re insuring, the purchase price of the vehicle and the age of the scooter.
Providing all of this information is accurate and honest, there would be no reason why you would be denied taking insurance out with us in the majority of cases.
Unfortunately, the answer is no. Home contents insurance does not cover mobility scooters for everything you need. You will need your mobility scooter or powerchair to get out and about so the general insurance that comes from contents insurance is not appropriate.
This means that if your mobility scooter gets damaged, lost or stolen while you are out and about, you may not be fully protected. Fortunately for you, we offer affordable and easy to set up mobility scooter insurance.