Our policy includes free accidental damage cover that starts from day one.
No large repair bills here. If your product stops working through no fault of your own.
Our policy will cover the the parts, callout and the labour needed to get you going again.
Split the cost over the year to make your pennies stretch that little bit further.
If your product is less than three years old we’ll replace it with a new one if it is beyond repair.
No complicated forms to fill in. Our UK-based team is on hand to process your claim and answer any questions directly.
Protecting your equipment from day one against user error and incidents out of your control.
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Get in contact with on of our UK based customer service advisors.
Customer service is our priority.
You can add accidental damage cover to run alongside your live manufacturer warranty and make sure you're fully protected.
This will cover the full cost of your repair including parts, call out & labour charges.

To make a claim, call our claims helpline on 01476 514471 or email us at claims@markbatesltd.com and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.
Yes, accidental damage is automatically included.
New for old simply means that we will always replace an item as new.
You can pay for your insurance full by credit/debit card, cheque, postal order and BACS transfer. If you would like to pay in monthly instalments you can speak to one of our advisers.