As the holiday season is upon us, we at Mark Bates Ltd extend our warmest wishes to you and your loved ones. This is a time of joy, celebration, and reflection, and we want to ensure that you have all the support you need from us during this festive period.Here are our opening hours for the Christmas and New Year holidays:
- Tuesday, 24th December: 9am – 4pm
- Wednesday, 25th December: Closed
- Thursday, 26th December: Closed
- Friday, 27th December: 9am – 4pm
- Saturday, 28th December: 9am – 1pm
- Monday, 30th December: 9am – 4pm
- Tuesday, 31st December:9am – 4pm
- Wednesday, 1st January 2025:Closed
Despite our adjusted office hours, our commitment to providing exceptional service remains unwavering. We understand that needs can arise at any time, especially during the holidays. Therefore, our breakdown recovery services for mobility scooter and powerchair insurance customers, as well as ILG support proactive employment support for Home Employment and Personal Care Assistant insurance policies, are available 24/7, ensuring you’re never without help when you need it.
If you have Home Emergency cover with your Home Insurance policy with us, they are also available 24/7 throughout the holiday period. Please call them directly on the number in your policy documents as our office will only be open during the times above.
For your convenience, Insura App is also available around the clock. It's your on-the-go tool for managing policies, filing claims, and accessing immediate support—all from the palm of your hand. Download now from markbates.link/app
As we wind down another year, we reflect on the past and look forward to the future with hope and excitement. Thank you for trusting Mark Bates Ltd with your insurance needs. We wish you a splendid holiday season filled with joy, peace, and prosperity. Here’s to a bright and successful 2025.